The Bird and Exotic Animal Clinic

An avian and exotic pet veterinary service 

ABOUT US

We are an avian and exotic pet veterinary service.

This means that we are experts in the care and treatment of birds, fish, reptiles, amphibians, rodents, and other unusual pets.

Our opening hours are:

Monday – Friday: 8:30am – 6:00pm

Saturday: 9am – 6pm

Sunday: 10am – 5pm

We are an avian and exotic pet veterinary service.

This means that we are experts in the care and treatment of birds, fish, reptiles, amphibians, rodents, and other unusual pets.

Our opening hours are:

Monday – Friday: 8:30am – 6:00pm
Saturday: 9am – 2pm
Sunday: 10am – 2pm

Our address is:

19 Ponting Street, Williamstown, VIC 3016, Australia

HOW WE HELP

Dr Jaclyn and Dr Glynnis are professional interest practitioners with a focus on exotic companion mammals, birds and reptiles. They see a wide variety of medical and surgical cases, as well as new pet consults.

Bird Vets

Expert veterinary care for your pet bird. Our veterinarians are experienced in the care and treatment of a wide variety of avian pets.

We are a fantastic option if you are looking for any of the following:

  • Parrot vet
  • Cockatoo vet
  • Cockatiel vet
  • Budgerigar (budgies) vet
  • Finch vet
  • Canary vet
  • Parakeet vet
  • Conure vet
  • Rosella vet

Rabbit Vets

Experienced veterinary care for your pet rabbit. Our veterinarians are experts in the diagnosis and treatment of rabbit health issues and can provide pet care advice for rabbit owners.

We are a fantastic option if you are looking for any of the following:

  • Rabbit vet
  • Bunny vet
  • Hare vet

Guinea Pig Vets

Complete veterinary care for your pet guinea pig. Our team of vets are focussed on the care of unusual and exotic pets, and are experienced in the care and treatment of guinea pigs.

We are a fantastic option if you are looking for any of the following:

  • Guinea pig vet
  • Cavy vet

Amphibian Vets

Complete veterinary care for pet amphibians. Our veterinarians are experts in the care of unusual and exotic pets, and are experienced in the care and treatment of amphibians.

We are a fantastic option if you are looking for any of the following:

  • Amphibian vet
  • Frog vet
  • Toad vet
  • Salamander vet
  • Axolotl vet

Native Wildlife Vets

Our vets can assist with the care and treatment of injured wildlife. Contact us on 0406522013 prior to bringing any wounded animals into the clinic.

Reptile Vets

Friendly and experienced veterinary care for your pet reptile. Our veterinarians know what it takes to keep reptiles in good health, and can provide expert care and treatment of a wide variety of reptilian pets.

Consider us if you are looking for any of the following:

  • Snake vet
  • Python vet
  • Lizard vet
  • Monitor vet
  • Blue-tongue lizard vet
  • Dragon (lizard) vet
  • Turtle vet
  • Tortoise vet

Fish Vets

Our veterinarians are experienced in the care and treatment of a wide variety of aquatic pets and fish. If your fish needs expert veterinary care we can help.

We are a fantastic option if you are looking for any of the following:

  • Fish vet
  • Freshwater fish vet
  • Marine fish vet
  • Tropical fish vet
  • Goldfish vet
  • Tetra vet
  • Guppy vet
  • Platy vet
  • Swordtail vet

Ferret Vets

Complete veterinary care for your pet ferret. Our veterinarians focus on the treatment of unusual and exotic pets, and are experienced in the care and treatment of ferrets.

We are a fantastic option if you are looking for any of the following:

  • Ferret vet

Rat and Mouse Vets

Expert veterinary care for pet rats and mice. Our vets are experts in the care of unusual and exotic pets, and are experienced in the care and treatment of mice and rats.

We are a fantastic option if you are looking for any of the following:

  • Rat vet
  • Mouse vet
  • Mice vet
  • Rodent vet
Bird Vet

Expert veterinary care for your pet bird. Our veterinarians are experienced in the care and treatment of a wide variety of avian pets.

We are a fantastic option if you are looking for any of the following:

  • Parrot vet
  • Cockatoo vet
  • Cockatiel vet
  • Budgerigar (budgies) vet
  • Finch vet
  • Canary vet
  • Parakeet vet
  • Conure vet
  • Rosella vet
Fish Vet

Our veterinarians are experienced in the care and treatment of a wide variety of aquatic pets and fish. If your fish needs expert veterinary care we can help.

We are a fantastic option if you are looking for any of the following:

  • Fish vet
  • Freshwater fish vet
  • Marine fish vet
  • Tropical fish vet
  • Goldfish vet
  • Tetra vet
  • Guppy vet
  • Platy vet
  • Swordtail vet
  • Rabbit vet
  • Bunny vet
  • Hare vet
Rat and Mouse Vet

Expert veterinary care for pet rats and mice. Our vets are experts in the care of unusual and exotic pets, and are experienced in the care and treatment of mice and rats.

We are a fantastic option if you are looking for any of the following:

  • Rat vet
  • Mouse vet
  • Mice vet
  • Rodent vet
Reptile Vet

Friendly and experienced veterinary care for your pet reptile. Our veterinarians know what it takes to keep reptiles in good health, and can provide expert care and treatment of a wide variety of reptilian pets.

Consider us if you are looking for any of the following:

  • Snake vet
  • Python vet
  • Lizard vet
  • Monitor vet
  • Blue-tongue lizard vet
  • Dragon (lizard) vet
  • Turtle vet
  • Tortoise vet
Ferret Vet

Complete veterinary care for your pet ferret. Our veterinarians focus on the treatment of unusual and exotic pets, and are experienced in the care and treatment of ferrets.

We are a fantastic option if you are looking for any of the following:

  • Ferret vet
Amphibian Vet

Complete veterinary care for pet amphibians. Our veterinarians are experts in the care of unusual and exotic pets, and are experienced in the care and treatment of amphibians.

We are a fantastic option if you are looking for any of the following:

  • Amphibian vet
  • Frog vet
  • Toad vet
  • Salamander vet
  • Axolotl vet
Rabbit Vet

Experienced veterinary care for your pet rabbit. Our veterinarians are experts in the diagnosis and treatment of rabbit health issues and can provide pet care advice for rabbit owners.

We are a fantastic option if you are looking for any of the following:

  • Rabbit vet
  • Bunny vet
  • Hare vet
Guinea Pig Vet

Complete veterinary care for your pet guinea pig. Our team of vets are focussed on the care of unusual and exotic pets, and are experienced in the care and treatment of guinea pigs.

We are a fantastic option if you are looking for any of the following:

  • Guinea pig vet
  • Cavy vet
Native Wildlife Vet
Our vets can assist with the care and treatment of injured wildlife. Contact us on 0406522013 prior to bringing any wounded animals into the clinic.

OUR SERVICES

General Vet Consultations
Whether it’s a routine check-up or your pet is sick or injured, our caring vet team are here to help. If your pet is sick, then a treatment plan can be made to ensure the best chance of recovery. Medical cases may need blood tests, faecal exams, x-rays or even ultrasound. Where these are not available in-house, we have close relationships with nearby specialists to undertake a thorough work up.
Preventative & Remedial Surgery

Preventative surgery such as desexing can also be arranged by prior consultation. A health check for your pet is essential prior to any surgery.

  • Routine desexing (rabbits, guinea pigs, ferrets and rats)
  • Rabbit and Guinea Pig dentistry
  • Soft tissue surgery
  • Avian fracture repairs
  • Foreign body removals
  • Gut blockages
New Pet Health Checks
New pet checks are strongly recommended to ensure they are healthy and free of parasites, and to discuss all aspects of how to care for your new arrival. Consultations involve a discussion on diet, housing and preventative health care along with an examination of your pet and any vaccinations or parasite treatment they may need.
Pet Boarding and In-Patient Care
Whether you are leaving for holidays or your pet needs extra care and attention to recover our boarding service is here to help. We offer a full boarding service for your avian and unusual pets. Discounted rates are available for stays over a week and for multiple pets from the same family. Space is limited especially over the busy holiday season, so book early to ensure your babies are taken care of by our highly trained staff.

OUR REPUTATION

Facebook: ★★★★★ (52 Five-Star Ratings)

Google: ★★★★★ (9 Five-Star Ratings)

“I have no hesitation in recommending BEAC and their awesome, caring staff.” – Cherie
“Very professional, caring vets and staff.” – Alyson
“I seriously cannot recommend this clinic enough! Such great service and friendly. Very highly skilled staff” – Jayde
“Such amazing professional and friendly service that I have not felt anywhere else” – Kristen
“Amazing Staff. So empathetic!” – Megan

“We highly recommend BEAC to anyone in need.” – Delphi

“I would recommend this vet to everyone! The staff are very caring and they are more than happy to answer any questions!” – Courtney
Click here to leave a Facebook review!
Click here to leave a Google review!

OUR TEAM

Dr Jaclyn Gatt BVSc MVS

Veterinary Director

Dr Jaclyn Gatt graduated from Melbourne University in 2010 and worked for almost 5 years in one of Melbourne’s busiest hospitals as a small animal and exotic pet vet. She spent 2.5 years working in emergency and critical care before opening the Bird & Exotic Animal Clinic with Dr Glynnis in December 2016.

In February 2015 Jaclyn completed a Masters of Veterinary Studies in Conservation Medicine through Murdoch University, covering a wide range of species including those commonly kept as pets, along with zoo animals and wildlife. As part of the masters she spent a month working at the Auckland Zoo, gaining first hand experience in an even broader range of species including Tuatara!

Jaclyn is a professional interest practitioner with a vast range of experience seeing a large number of primary and referral exotic cases. her favourite topics include emergency and critical care of exotic pets, rabbit dentistry and soft tissue surgery.

A regular attendee at the AVA’s Unusual Pet and Avian Veterinarian’s conference (and UPAV Committee member), she is a member of AEMV (Association of Exotic Mammal Veterinarians) and the AAVAC (Association of Avian Veterinarians Australasian Committee). Add to this a lifetime of owning and caring for avian and exotic pets, and its no surprise where her passion has come from.

Dr Glynnis Lam BVSc

Veterinary Director

Dr Glynn grew up in the western suburbs of Melbourne always wanting to be a bird vet. She graduated from the University of Melbourne in 2009 and worked in a large busy hospital in Ballarat for six years. She soon became one of their primary clinicians for birds, exotics and wildlife, including after-hours and house or farm calls. Dr Glynn also looked after animals from Sovereign Hill and Ballarat Wildlife Park. In particular Glynn had great pleasure in helping the birds of prey brought in by local wildlife groups.

In 2015 Dr Glynn moved back to Melbourne to join the Greencross team at Springvale, one of few clinics in Victoria regularly seeing avian patients. She has worked at Springvale for nearly two years as a bird vet. She also looks after rabbits, guinea pigs, ferrets and rodents alongside dogs and cats at this clinic. Dr Glynn started the Bird and

Exotic Animal Clinic with Dr Jaclyn in late 2016 and now consults from both clinics.
In her spare time Dr Glynn can be found painting, sewing, costuming, or lavishing attention upon her feathered overlords. Her flock consists of five budgies, a blue throated conure, and a green cheeked conure. Growing up surrounded by birds, Dr Glynn has vast experience, knowledge and compassion when it comes to our feathered companions.

Dr Nicholas Doidge BSc DVM

Veterinarian

Dr. Nick was born in South Africa and spent his early childhood exploring game reserves and almost being kidnapped by baboons before moving to North America. He grew up with a menagerie of animals including rats, mice, snakes, turtles, rabbits, birds and guinea pigs and completed a veterinary science undergraduate degree at the University of Arizona in the United States.

During his university degree he spent a semester doing student exchange at the University of Sydney and fell in love with the landscapes, wildlife, culture and people of Australia. When it was time to start veterinary school him and his partner pulled up their American roots to move to Melbourne and Nick enrolled in the new Doctor of Veterinary Medicine course at the University of Melbourne. After helping to organise wildlife and exotic student interests groups, research on wildlife topics, and placements with wildlife carers and zoos, Nick was certain he wanted to end up working with the more unusual and interesting types of animals rarely seen at most veterinary clinics.
After graduating with honours from the University of Melbourne, Nick was fortunate enough to become involved in the incredibly exciting project that is Jac and Glynn’s

Bird and Exotic Animal Clinic, and has become the most recent addition to the veterinary team at BEAC. He loves all aspects of exotic animal medicine, especially the interesting cases, unpredictability and incredibly caring owners. His animal children include a cheeky green-eyed black and white cat named Sneakers and a very handsome bearded dragon named Norbert.

Dr. Ollie

Veterinarian

Dr-Ollie is our most recent addition to our team of veterinarians.

From a young age Ollie was fascinated by exotic and unusual animals, which led to him seeking work here at BEAC.

In the clinic Ollie can often be found drooling over exciting diagnostics and imaging, owing in part to a keen interest in physics and biochemistry in addition to biology and veterinary medicine. He has a particular soft spot for guinea pigs,aquatic life and amphibians however, his undying love for axolotls is unrivalled.
At home Ollie has been trying to keep his pets at a manageable level whilst a student with his 3 guinea pigs; Guts, a geriatric male and his entourage of two lovely ladies Iris and Saskia, as well as a modest aquarium dedicated to fancy shrimp. However with his new position at BEAC this is likely to spiral out of control as he inevitably settles down and expands his menagerie. Ollie’s life goals include construction of a massive orchard-come-guinea-pig-run and a (for legal purposes) ‘pond’ filled with thriving colony of axolotl!

When not at the clinic Ollie loves learning new things and skills and has an impulsive need to tinker with and understand how things work. His hobbies and abilities include (among many others) sewing, craft, cooking, gardening, beekeeping, DIY projects and watching YouTube at double speed.

Dr Rachel

Veterinarian

Rachel is one of the casual veterinarians at BEAC. She graduated from the university of Melbourne in 2013 with a bachelor of veterinary science and a bachelor of animal science. She then worked in emergency and critical; care and in general practice in suburban Melbourne. Having owned birds as a child and with a love of reptiles and wildlife, she has gravitated towards exotics through most of her life and at university. Rachel is currently completing a masters of veterinary science in conservation medicine through Murdoch university to further her knowledge and understanding of the wide range of species seen in exotics practice. Although is enjoys seeing the wide range of species BEAC has to offer, she has a particular love of rabbits and snakes ( the bigger the better). In her spare time she enjoys playing music, choral singing and the latest fantasy novel.

Sam

Head Nurse

Sam started nursing in 2005 and since then has gone on to become certified and accredited as a veterinary nurse all while studying a zoology undergrad course at University. With almost 450 hours of work experience in zoos and wildlife centres around Australia, along with years of experience in emergency work, she is passionate about the critical care side of her job, pathology, and the scaly patients we see at BEAC (especially crocodiles). Another passion of hers is giving training sessions and sharing her knowledge through journal articles and her conference lectures. She is a mum to a dog, a snake and a little reptile obsessed boy.

Meg

Veterinary Nurse

Meg has a BSc majoring in Animal Health and is taking a year off study before starting uni to study veterinary science. She hopes to one day specialise in wildlife and is very excited about the huge amount of species she gets to work with at BEAC. When she isn’t at BEAC Meg also works in the cattery at the Lost Dogs Home. Meg has two spoilt cat babies and a Pomeranian who thinks he is ferocious.

Jess

Veterinary Nurse

 is a recent addition to the nursing team at BEAC, and is in her second year of the Doctor of Veterinary Medicine at UniMelb. Jess’s nursing experience lies with horses, so working with exotics is always an exciting learning curve! Jess looks forward to the creative challenges and fascinating array of species that come through the clinic, and is always in awe of the vets’ diverse knowledge. She enjoys hiking, art and is the godmother of her housemate’s two cockatiels, Luna & Belly.

June Allison

Practice Manager & Senior Veterinary Nurse

Prior to coming on board as the Bird & Exotic Animal Clinics Practice Manager June was the Canine Blood Bank Coordinator at the University of Melbourne. Here she sought out the perfect large breed dogs who were the ideal candidates for donating their blood to other pooches in emergency situations. June was also the Senior Nurse of the Emergency & Critical Care Department at U-Vet and holds a Diploma of Veterinary Nursing in Emergency & Critical Care as well as a Post Graduate Diploma in Veterinary Tech and a Certificate IV in Veterinary Nursing. June also worked in Melbourne Zoo’s Veterinary Department for several years as well as a variety of general practice, specialist and emergency centres around Melbourne.

June loves learning and teaching and is incredibly excited to be part of such a wonderful and much needed exotic clinic in Melbourne’s Inner West. Her particular interests lie in wildlife care and education, surgery, intensive care and environmental enrichment. In her spare time June loves to travel, keep active with lots of running, watch live music and drink lots of coffee. June is human mum to her two exceptionally naughty Beagles Sid & Daisy and two beautiful cats Mick & Sparrowcat.

Kyla

Veterinary Nurse

has been working as a veterinary technician/nurse since 2008, becoming a certified veterinary technician in the USA in 2009. She very much enjoyed working at a busy small animal and exotics clinic in the States where she was assigned to a vet who saw all manner of weird and wonderful animals.

After moving to Australia in 2013, she joined the BEAC team early 2017 due to her passion for these types of animals and has been delighted with the amazing pets she has been able to help care for! At this time, she is working at BEAC on a casual basis due to her studies in the Doctor of Veterinary Medicine program at the University of Melbourne.

Kyla and her partner very much enjoy experiencing different cultures and travelling the world. They have one rather cheeky furry child- Sneakers the green-eyed black and white cat. They also have a scaled child by the name of Norbert, who is a delightful bearded dragon.

Hannah

Veterinary Nurse

is a qualified Veterinary Nurse with experience working in welfare and shelter medicine, mixed practice, small animals and now exotics.

Her favourite patients are rodents, particulary rats.
At home, she cares for her 2 dogs Smudge and Brenda; 2 rats Snitch and skittles and 3 fish Crabbe, Goyle and Voldemort.

She is also a massive Harry Potter nerd.

Lisa

Trainee Veterinary Nurse

Lisa is one of our trainee Veterinary Nurses at the Bird & Exotic Animal Clinic. She enjoys caring for (and spending heaps of time) with her three dogs, four budgies and canary. Lisa has a Cert IV in Japanese and is currently in her final year of an Associate Degree of Veterinary Nursing at Melbourne Polytechnic. Lisa has a passion for furthering her knowledge of wildlife and exotic species.

Steph

Veterinary Nurse

Steph has been with the BEAC team since early 2017 and is currently studying her cert 2 in animal studies. Her passion for exotic animals started when, at age 8, she got her first pet rabbit, Sam, and went on from there as she was never without animals in the house. Shes a very enthusiastic student who loves working with rabbits in particular. During her spare time se enjoys painting and being creative.

Jodie

Veterinary Nurse

Jodie has been a vet nurse since 2016. It was something she had always wanted to do, and is very passionate about providing the best care she can to our patients big and small. She has a big interest in birds, especially the larger parrots, which is why she was drawn to working at BEAC. Shes loving learning about many other exotic creatures we see here.When shes not at work her time is taken up with her son or looking after her menagerie of parrots and 3 dogs.

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